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Job Title SAP S4/HANA RISE Consultant
Location Remote
Duration 12 Months
Job Description
10 years of experience in SAP environments with leading delivery programs.
Experience supporting and maintaining SAP S4/HANA RISE landscapes.
Responsibilities:
Manages Service Delivery, sets priorities and leads account Delivery activities.
Delivery and escalation point of contact between service delivery/project team and client
Maintains Client expectations for quality
Ensures contract SLA / SLO's are met
Responsible for Service quality and delivery performance
CSM single point of contact into delivery organization
Ensures service commitments are met
Manages Change (operational), Problems,
Vendor releases, Test Mgt, Knowledge Mgt.
Ensures compliance with clients Change
Control Process
Leads continuous Improvement / Lean initiatives
Leads operational governance/reporting
Manages Service Improvement plans
Manages Major Incidents (as needed)
Coordinates and presents Root Cause Analysis
Leads Account Projects / Programs
Aditya Kumar
Technical Recruiter
Stellent IT
Phone : 7327959133
Email :aditya@stellentit.com
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