Remote Flight Bookings Job at Voyage Canvas, Phoenix, AZ

a2hBd1J5VUdZdFhhWVlaL0d1cURGSlVB
  • Voyage Canvas
  • Phoenix, AZ

Job Description

Job Title: Remote Flight Bookings

Job Description:

By doing Remote Flight Bookings, you will be an essential part of our team, ensuring a smooth and efficient booking experience for our passengers. From handling reservations and inquiries to managing bookings and providing flight information, you will play a key role in maintaining high customer satisfaction and loyalty. This role requires a combination of excellent communication skills, attention to detail, and a deep understanding of our services and policies.

Responsibilities:

  • Assist passengers with flight bookings, including ticket purchases, changes, and cancellations, through phone, email, and live chat.
  • Provide accurate and up-to-date information on flight schedules, fares, promotions, and policies to customers.
  • Understand and accommodate passenger needs and preferences, offering personalized travel solutions and seating arrangements.
  • Collaborate with other departments, such as ticketing and customer service, to resolve any issues promptly and efficiently.
  • Utilize the reservation system to manage bookings and maintain accurate passenger records.
  • Keep informed of changes in flight schedules, policies, and industry regulations to provide reliable information to passengers.
  • Support passengers with special requests, such as meal preferences, assistance for individuals with disabilities, or traveling with pets.
  • Participate in training and development programs to improve product knowledge and customer service skills.

Requirements:

  • Proven experience in a customer service role, preferably in the travel or aviation industry.
  • Strong communication skills, both verbal and written, with the ability to clearly convey information and handle sensitive situations with empathy.
  • Proficiency in using computer systems and software, including reservation systems and Microsoft Office.
  • Excellent organizational skills and the ability to manage multiple tasks simultaneously in a fast-paced environment.
  • High school diploma or equivalent; additional qualifications in travel, tourism, or aviation are a plus.
  • Flexibility in working hours, as the role may require covering different time zones and holidays.

What We Offer:

  • The opportunity to work remotely from any location, offering flexibility and a balanced work-life integration.
  • Competitive salary package and benefits, including travel perks and discounts.
  • A supportive and dynamic team environment, with ongoing training and professional development opportunities.
  • A chance to be part of a reputable company in the aviation industry, contributing to providing exceptional travel experiences for passengers around the globe.

Job Tags

Remote job, Holiday work, Full time,

Similar Jobs

Walmart Inc.

Independent Optometrist - Walmart Job at Walmart Inc.

 ...What you'll do at Position Summary... What you'll do... Launch your services in Walmart stores! As an Independent Optometrist leasing space inside our Walmart stores, you will take a leading role in patient care with respect to eye and vision care as well... 

US Federal Highway Administration

Executive assistant and employees Job at US Federal Highway Administration

 ...and grade. Displaced employees may be eligible for ICTAP or CTAP priority consideration. For more information, please review the OPM Employee's Guide to Career Transition. Failure to submit any of the required documents by the closing date of the vacancy will... 

Fud

Shopify Consultant Job at Fud

 ...World's First Social Hustling Community, is seeking a talented Shopify Consultant to join our growing community. As a Shopify Consultant...  ...data and provide recommendations for improvements. Develop custom Shopify themes and plugins to meet client needs. Test... 

Milu Health

Healthcare Claims Data Analyst Job at Milu Health

 ...WE MAKE HEALTHCARE AFFORDABLE FOR AMERICANS Today, 112 million Americans have trouble paying...  ...Americans. Using healthcare pricing data -- a 500TB healthcare cost dataset that payers...  ...THE ROLE We're looking for a Data Analyst to join our team in our New York City or... 

Express Pros-Forest Lake Minnesota

Home Appliance Repair Technician Job at Express Pros-Forest Lake Minnesota

 ...look forward to meeting with you soon! Urgently Hiring for: Appliance Service Tech 1+ years of on-site technical experience Location...  .... Handle 8-12 service calls per day. Diagnose and repair a wide range of household appliances, including refrigerators,...