Job Description

Practice Manager – Nonantum Veterinary Clinic | Landenberg, PA

Are you an experienced Practice Manager looking for a position where you can take ownership, make an impact, and grow your career within a supportive and dynamic environment? At Nonantum Veterinary Clinic, we offer the ideal mix of autonomy and collaborative leadership in a well-established, vibrant practice.

Located in Landenberg, PA (just 1 hour South of Philadelphia) At Nonantum Veterinary Clinic, we are proud to be a cornerstone of veterinary care in our community, delivering exceptional care to our patients and their families. the largest full-service general practice in the tri-state area, with a team of 13 doctors. Our 8,000 sq ft. state-of-the-art facility is equipped with advanced medical tools and specialized equipment, allowing us to handle a wide range of medical and surgical cases. As a companion animal-focused practice, we collaborate with visiting specialists in cardiology, radiology, and orthopedic surgery to ensure our patients receive the best care possible

Our clinic is committed to providing outstanding patient care and exceptional client service, and we are looking for a Practice Manager who shares those values and thrives in a cooperative, team-driven environment.

Why Join Our Team?

• Career Growth : With strong opportunities for internal advancement, over 40% of VetEvolve’s leadership team members have grown within our network. We believe in nurturing talent and supporting your professional development.
• Supportive Team : Join a collaborative network of experienced veterinary professionals, providing consultation and support to help you succeed.
• Work-Life Balance : Enjoy the best of both worlds—making an impact in your career while living in a beautiful, relaxed community with easy access to major cities.
• Retention & Stability : We value our team and have industry-leading retention rates, fostering long-term growth and stability.
• Learn more about why our teams are Happy Here via our blog and video pages

About the Role:

As Practice Manager, you will play a critical role in overseeing the hospital’s business operations, working closely with our Medical Directors to ensure high-quality patient care while optimizing business performance. You will have the autonomy to make decisions, manage daily operations, and lead a high-performing team. Your focus will be on maximizing hospital efficiency, enhancing client service, and driving sustainable growth.

Key Responsibilities:

Human Resources Management

• Recruit, develop, and retain an engaged and motivated team.
• Provide thorough training to new hires and create ongoing educational opportunities for the team.
• Lead regular staff and doctor meetings in collaboration with the Medical Director to foster communication and team cohesion.
• Cultivate a positive and collaborative culture aligned with VetEvolve’s core values: Serve, Evolve, Trust.
• Address and resolve employee concerns promptly and effectively.
• Implement and ensure adherence to safety and security protocols.

Business Operations

• Optimize workflows and staffing to ensure efficient operations and high levels of client satisfaction.
• Monitor key performance indicators (KPIs) including payroll, revenue, and inventory to meet financial goals.
• Collaborate with the Medical Director and Regional Manager to drive organic growth initiatives.
• Develop and implement strategies to achieve hospital performance goals.
• Oversee inventory management and ensure proper use of software systems for accurate client and patient records.
• Ensure the hospital’s equipment is properly maintained and up-to-date.
• Promote continuous improvement in all areas, from patient care to business performance.
• Take on additional duties as needed to meet the needs of the hospital and community.

Core Competencies and Qualifications:

• Minimum of 2 years of experience in a managerial role within a veterinary practice or hospital, such as Practice Manager, Hospital Administrator, or similar.
• Strong leadership skills with the ability to drive results and create a motivated, high-performing team.
• Excellent communication skills, both written and verbal, with the ability to interact with individuals at all levels.
• Exceptional organizational skills and the ability to prioritize effectively in a fast-paced environment.
• Strong financial acumen, including budget management and performance analysis.
• A passion for innovation, creativity, and driving positive change.
• Ability to thrive in a collaborative, team-oriented environment while independently managing day-to-day operations.
• Willingness to relocate to or commute to Easton, MD.

Why Nonantum Veterinary Clinic? At Nonantum, we’re more than just a practice—we’re a family. We are passionate about providing the highest level of care to our patients, and we take pride in building long-lasting relationships with our clients. We value every team member's contributions and work together to create an environment where everyone can grow and succeed. If you're ready for a rewarding next step in your career, we invite you to apply today.

Contact Vicki Fong at fong@vetevolve.com for more information and a confidential, exploratory conversation or apply directly here.

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