Job Description

OBJECTIVE:

This position requires that the individual be proficient in design and have an attention to detail. The kitchen and bath sales role requires someone with the ability to multitask and keep a pleasant and professional attitude at all times. Must be computer proficient with the desire to learn design software programs. They must be a creative designer as well as seasoned salesperson with the ability to close kitchen and bath sales. They should create relationships with customers and develop repeat business.

DUTIES AND RESPONSIBILITIES:

• Provide GREAT customer service.
• Greet and assist customers promptly and professionally when they enter the showroom.
• Answer the phone promptly and professionally.
• Understand/ interpret blueprints and drawings.
• Work closely with clients to design kitchens and bathrooms.
• Ability to do accurate job site measurements and in home consultations.
• Process all estimates, orders, and invoices in a correct and timely fashion.
• Manage the entire design process and communicate regularly with the customer throughout.
• Coordinate any stock material needs or special orders with the appropriate buyers/vendors.
• Provide complete and accurate paperwork for ordering and receiving special orders.
• Limit errors on orders by double-checking and confirming everything.
• Communicate clearly with the dispatcher and provide complete and correct paperwork for all deliveries, will calls, and credit pickups.
• Follow company policies on getting deposits for orders.
• Keeping a system that can be followed in your absence with your fellow designers.
• Treat coworkers professionally.
• Get confirmations on special orders and ensure the correct product is ordered.
• Keep current on all daily reports.
• Continue expanding product knowledge of kitchen and bath products.
• Stay up to date on industry design trends.
• Give input on the development of new items and/or vendors.
• Follow through with addressing any returns or problem orders promptly and accurately.

PHYSICAL REQUIREMENTS:

• Sit/stand for 8 hours per day.
• Must be able to lift/carry 50 lbs. occasionally.
• Must be able to push/pull 50 lbs. 
• Horizontal reaching is required.
• All mobility motions are required (standing, walking, sitting, stooping, kneeling, crouching, crawling, and climbing).
• Limited range of motion and physical activity occurring randomly for 8 or more hours per day.

This job description in no way states or implies that these are the only duties to be performed. You will be expected to follow any other job-related instructions and to perform other job-related duties as requested by your Supervisor, the General Managers, or the Owners.

You will be evaluated based on your performance of the objectives, duties, and responsibilities listed in this job description, the accomplishment of other assigned tasks, and adherence to Ashby Lumber’s Policies as outlined in the Employee Manual. Your supervisor or the Manager has the right to revise this job description at any time.

This job description is not a contract for employment, and either you or Ashby Lumber may terminate employment at any time, for any reason.

Ashby Lumber serves the entire Bay Area from locations in Berkeley and Concord. We supply contractors and homeowners with everything needed for residential and commercial remodeling, rebuilding, and renovation such as lumber, tools and hardware, doors, windows, paint, faucets, sinks, and toilets.

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