Hotel Front Desk Night Auditor Job at Holiday Inn Express & Suites, Hoffman Estates, IL

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  • Holiday Inn Express & Suites
  • Hoffman Estates, IL

Job Description

Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today! Responsibilities:

  • Process additional administrative, bookkeeping. and accounting procedures as required
  • Ensure all guests feel they are having an exceptional experience at the property
  • Verify, audit, and reconcile all financial records such as room charges, cash drawer activity, credit card transactions, final bill preparation, room charges, and occupancy percentages
  • Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
  • Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed
Qualifications:
  • Experience in the hospitality industry or guest services is preferred, but not required
  • Diploma or equivalent from high school is required; some college is desired
  • Great communications. and excellent customer service skills are required
  • Computer proficiency is required; experience with accounting or reservation software is preferred
  • Overnight shift; requires flexible hours
About Company: Newer Hotel in the Prairie Stone business park next door to the NOW Arena. We are looking for individuals who want long-term aspirations and want to grow within the firm.

Job Tags

Flexible hours,

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