We’re looking for a strategic growth-focused Consumption Lead to retain, grow, and enable MuleSoft’s largest customers to fully utilize the MuleSoft Anypoint Platform to achieve their business outcomes.
As a Consumption Lead you will report to Senior Director, Consumption which sits under MuleSoft Solution Engineering. You will be responsible for setting the strategic direction and consumption usage of a strategic set of priority accounts primarily focused on:
* Account Growth
* Responsible for credit drawdown of initial use cases sold and for expansion of additional use cases to drive account growth in consumed credits within initial and other LOBs
* Proactively discovering and pitching new use cases within same line of business with customers as well as extending to other lines of business
* Engaging in implementation roadmap/challenges and their implications on potential use case expansion in the future
* Technical Expertise
* Understanding customers’ IT infrastructure and business requirements/ use case roadmap
* Creating, owning, and executing technical POCs and demos for expansion use cases within initial and other LOBs
* Stakeholder management
* Creating a path to accelerate and expand consumption and utilization of MuleSoft within each customer by engaging and influencing a variety of external audiences (technical, LOB) at all levels of the organization (from CxO to developer)
* Engaging with internal business & technical stakeholders (e.g., implementation partner, prof. services, technical architect, sales, customer success)
* The ideal candidate will be equally passionate about MuleSoft solutions, customer outcomes, and inspiring a team.
For roles in San Francisco and Los Angeles: Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.
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