Job Description

Essential Tasks, Duties and Responsibilities

• Phone Responsibilities
• Make appointments in a timely fashion, keeping patient preference to clinician and patient preference to time of day in mind when making the appointment
• Schedule new patient and follow up appointments and tests
• Take messages about medical questions to send to the physicians
• Connect calls to appropriate staff as needed
• Provide general office support for physicians including but not limited to scanning documents into patient charts, typing routine material such as letters and forms for patients, copying and preparing materials for physicians' academic use as requested.
• Medical Records

• Maintain HIPAA confidentiality and sensitivity when talking to or about patients
• Demonstrate excellence in both internal and external customer service
• Other duties as assigned

Minimum Experience and Licensure Requirements

• High school degree or equivalent required
• At least 1 year of medical office experience is required
• Must be bilingual

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