Job Description

About The Outreach Team

The Outreach Team is a premier national field firm. We partner with organizations working to solve some of the biggest problems facing our society -- from protecting human rights to fighting climate change -- and help them build the resources they need to make an impact. We are a people-powered enterprise; our campaigns are effective because we hire diverse teams of talented people, invest in our staff, and treat them well.  

This is a full-time position for an experienced project and people manager who loves working on social change campaigns. At The Outreach Team, Project Directors are expected to bottomline the development, implementation, evaluation, and overall success of our campaigns. Our Project Directors develop and maintain relationships with our client, manage full-time staff, drive campaign timelines and deliverables, oversee administrative systems, and motivate staff and communities for social change along the way. We’re seeking a candidate that has experience managing or coordinating diverse teams, driving goals, and working within coalitions or partner organizations. This job may be for you if you excel at running large scale, social change campaigns with urgent deadlines.

The position can be located anywhere in AZ and will involve significant travel. You should expect to work 40-60 hours per week depending on how close to elections or other deadlines your project is.

Responsibilities:

Project Management:

• Serve as the fundamental decision maker and bottomline for success on assigned projects
• Work as a strategic partner with clients in developing and executing campaign strategy
• Keep close attention to project deliverables and proactively identify problems in the program and propose proactive solutions
• Develop, review, and adjust campaign metrics often using mathematics and company planning tools for driving the campaign trajectory and achieving goals
• Coordinate office and project launch and shut down logistics, including, but not limited to: Identifying and renting office spaces, coordinating staff relocation flights, securing the purchase and return of office materials and furniture, etc.

Staff Management

• Hire and manage a team of full-time Canvass Directors and/or Regional Canvass Directors, who will in turn supervise teams of other full-time and part-time staff
• Ensure your team adheres to administrative and HR requirements as related to onboarding, offboarding, safety, workers comp reporting, and disciplinary actions.
• Drive goals on the team to ensure that deliverables are met and exceeded, including turnaround and accuracy
• Build and maintain a team culture that centers diversity, equity, inclusion, and justice
• Treat staff with empathy and respect and ensure the managers you supervise do the same
• Maintain high performance standards and provide ongoing feedback and evaluations 
• Hold staff accountable and have tough conversations when necessary; coach the managers you supervise to do the same with their staff
• Develop and facilitate trainings for your team
• Gets on the ground, completing site visits and leading by example to drive goals when necessary

Client Management

• Approach all work with the priority of “wow-ing” our client through professionalism, integrity, and achieving goals. 
• Interface regularly with clients who work on voter registration, voter contact, and/or signature gathering
• Write and edit daily and weekly project reports to clients
• Prepare and run calls including but not limited to: client onboarding calls, weekly check-in calls, debriefing calls

Technology and Administration

• Manage and track project budget and submit accurate expense reports and updates
• Ensure payroll is accurate for your team by managing the hours reporting process and reviewing payroll
• Manage the development of improved systems for tracking work, which may include identifying and managing a vendor, testing new features, and providing feedback
• Manage and track teams and projects using platforms including, but not limited to: G-Suite, NPG VAN, Slack, MiniVan, ADP, and more.

Company + Infrastructure Development

• Tackle Special Projects during slow times or in between projects. These can include but are not limited to: Supporting the recruitment team on materials or hiring preparation, supporting legal and compliance tasks, reworking training materials, testing campaign planning tools, working with the systems team to develop or improve tools. 

This job may be for you if you: (Hiring Characteristics)

• Share The Outreach Team’s passion for social and political change and commitment to prioritizing equity and justice in our work and team culture
• Are a swift decision maker and creative problem solver, able to confidently approach challenges and create solutions
• Are able to deliver high quality work on schedule in a fast-paced environment 
• Can adapt to sudden shifts in project goals or timelines and adjust plans accordingly
• Can identify when it’s appropriate to step in or step back, leading by example when necessary while still developing and empowering your staff
• Can teach key skills, coach and train staff on their jobs well while motivating them along the way.
• Are an active listener who builds authentic relationships and follows through on commitments
• Can be counted on to manage project timelines, your time, and the time of your staff while managing administrative systems to keep track of important details.
• Make thorough and detailed numbers-based plans that others can understand and buy into
• Are able to work long and irregular hours, including weekends and week nights with frequent and significant travel.
• Capable of and willing to learn various data management and planning tools

Qualifications (the must-haves)

• Experience managing a diverse team in a fast-paced or goals-based environment, especially in paid field campaigns, canvass operations, or field organizing. 
• Experience being a fundamental decision maker on a large or fast-paced project where you were responsible for tracking results and hitting goals to meet benchmarks.
• Previous participation or work within coalitions, alongside partner organizations or stakeholders
• A track record of results; hitting goals and meeting benchmarks
• Experience tracking progress to goals, analyzing performance and ability to tell a narrative around a project. OR. Experience writing grants, proposals or progress reports.
• Experience navigating the legal and HR requirements and obligations of a manager and addressing issues quickly and effectively.
• Baseline competency and familiarity with tech and computers, including G-Suite or Microsoft Office. Intermediate to advanced skills in Excel/Sheets.
• A willingness to perpetually expand your knowledge of equity and justice and apply it to your work
• Experience reviewing payroll and ensuring staff are paid on time is a plus
• Bilingual in Spanish-English a plus
• Previous experience with The Outreach Team a plus

Compensation

This is a salaried position with a range of $90k - $110k per year depending on experience, plus an additional performance-based bonus at the end of every project. We offer benefits including fully paid health care, vacation and sick days.

At The Outreach Team, we prioritize equity and inclusion. We are an equal opportunity employer and we strongly encourage Black, indigenous, people of color, women, people with previous felony convictions, members of the LGBTQIA+ community, and others who identify with underrepresented groups to apply. 

Please note: We want to hire people of all gender identities. This hiring platform (JazzHR) does not allow us to add in specific options for gender identities outside of the binary, but we are currently working with them to find a solution.

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